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VIDEO: Intense Ops Spur Demand for Managed Services

 

Operationally intensive efforts are driving demand for managed services among performance measurement and client reporting teams, says Andrew Manickas, vice president, director, managed services, FactSet, in this FTF News video interview.

For performance measurement teams, they have to “prepare portfolio data, generate insights with attribution, and even be able to manage complex processes like GIPS” — all of which can be handled via managed services, Manickas says.

Asset managers and asset owners are moving to managed services for client reporting because they want to outsource the “entire end-to-end process” of preparing reporting data, creating customized reports, and then managing, maintaining, and monitoring it all, Manickas says.

These efforts are “very operationally intensive so that’s driving some of the demand that we’re seeing,” he adds. Cost pressures and the push for headcount reductions are also making the managed services option more attractive to firms.

The video chat also covers:

  • Why FactSet has moved into managed services;
  • The top concerns of performance and client teams when they move to managed services;
  • How managed services change the roles of performance and client reporting team members; and
  • The prevailing trends for performance and client reporting teams in 2024.

The video chat was recorded during the Performance Measurement & Client Reporting conference, on Feb 29, 2024. In 2024, FactSet won the Best Client Reporting Solution, and in 2023, the Best Performance Measurement System via the FTF News Technology Innovation Awards competition.